Commercial Cleaning Services: What Should Be Included in Your Service

In business, the state of your physical premises directly reflects your brand. It’s the tangible expression of your company’s values, culture, and identity. Regardless of what industry you’re in, the goal is to make a lasting impression on your existing clients, prospects, and even employees. One way to achieve this is to keep your workspace or facility clean and well-kept at all times. After all, customers’ perception of your brand begins to form from the moment they step through the door.

Now, hiring a commercial cleaning service provider is often your next move and most efficient solution. But with so many companies out there, it can be tough to determine which one has the expertise and reliability that align with your needs. This is especially true in New Zealand, where research analysts have uncovered a total of 6,404 registered cleaning businesses in the country. (1)

Yet no worries, this article is for you! We’ll outline what should be part of your service or what criteria to consider when selecting a cleaning company. This way, you can sign on the dotted line with confidence and peace of mind.

Here are some factors you must consider:

Comprehensive service offered

Let’s start with the most crucial aspect: the range of services offered by the cleaning company. A reliable partner provides a full suite of services to meet your premises’ needs. They should handle not just the basics like vacuuming, mopping, and dusting but also more specialised tasks. This includes:

  • Upholstery cleaning

Over time, the fabrics on office chairs, couches, and other upholstered furniture can accumulate dirt, stains, and odours. A professional cleaning service should have the equipment and expertise to thoroughly clean and revitalise these surfaces using proven techniques like hot water extraction or dry-cleaning methods.

  • Biohazards clean up

In certain environments like healthcare facilities, there’s always a risk of biohazardous materials like blood, bodily fluids, or other potentially infectious substances. Your cleaning provider should have trained biohazard remediation crews following strict protocols for the safe handling and disposal of such contaminants.

  • Machine fogging

This process utilises a specialised fogger machine to disperse a fine mist of disinfectant solution, allowing it to reach even the hardest-to-clean crevices and cover large areas rapidly. Fogging is an efficient way to thoroughly sanitise spaces like bathrooms, locker rooms, food service areas and more.

  • Mould remediation

Did you know that mould poses health risks to 30% of Kiwis? And if left untreated, it can also damage property. Choose a cleaning service with expertise in safely removing mould, treating affected areas with antimicrobial solutions, and implementing measures to address and prevent future moisture issues that enable fungus proliferation. (2)

Having one cleaning service company that can handle all your cleaning requirements simplifies logistics and accounts. Why? Because you don’t need to hire or call separate specialty vendors.

Proven track record

When it comes to entrusting the cleanliness and appearance of your workspace or facility, you want a company with a proven track record of excellence. Look for a cleaning service that has been in business for several years and has a solid reputation for delivering consistent, high-quality results. Testimonials, references, and industry accreditations can provide valuable insights into their performance.

These credentials offer assurance that you’re choosing a commercial cleaning provider with the expertise and professionalism to maintain your establishment to the highest standards.

Environmentally friendly practices

Are you committed to reducing your business’s environmental footprint? Then why not extend it to your choice of cleaning service? Hire a company that prioritises eco-friendly practices, such as using green cleaning products and employing sustainable waste management strategies. (3)

By partnering with a commercial cleaning provider that shares your dedication to sustainability, you can contribute to a healthier planet while maintaining a clean and hygienic workspace for your employees and customers.

Skilled and certified crew

The quality of a cleaning service largely depends on the skills and dedication of its staff. Opt for a company that invests in thorough training and certifications for its employees. Well-trained and certified cleaning professionals will not only deliver superior results but also prioritise safety, adhere to industry standards, and maintain a high level of professionalism while on your premises.

Exceptional customer support

Technical capability is obviously crucial. No questions on this matter. But it shouldn’t stop there. A competent cleaning provider understands that excellent service also requires a dedicated customer-centric approach and treating your business partnership as an invaluable relationship.

You can evaluate their commitment to exceptional customer support right from the initial point of contact. Their sales team should take a consultative approach rather than being pushy. They should spend time truly understanding your queries and needs instead of just trying to push a generic package.

A cleaning company that values its clients and prioritises their satisfaction is essential. Friendly, responsive, and attentive customer service can go a long way in ensuring a positive and hassle-free experience.

Cleaning Beyond Clean – We Set the Standard

A pleasant, fresh ambience in your workplace can do wonders for the employee and visitors’ overall experience. It sets the tone for a positive and welcoming environment where everyone feels comfortable and motivated to perform their best. This, in turn, can lead to increased productivity and job satisfaction. But only if you hire a professional cleaning service dedicated to maintaining the highest standards of cleanliness and hygiene.

Now, our skilled team is here to help. We tackle not only the general cleaning tasks but also the specialised needs of your workplace. Visit today to learn more about our services and how we can help you create a clean, healthy, and inviting workspace for your employees and customers.


  1. “Commercial Cleaning Services in New Zealand”, Source:
  2. “Hay fever sufferers warned condition could worsen as climate change intensifies”, Source:
  3. “Environmental Technologies”, Source: