Introduction

We are committed to protecting your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our site. By visiting our website, you agree to the practices described in this policy.

Collecting Your Personal Information

When collecting personal information directly from you, we will inform you about:

• The purpose of collection
• Who will have access to it
• Your rights regarding your information
• Any potential consequences if the information is not provided

We collect information in a lawful, fair, and non-intrusive manner, as required by the Privacy Act 2020.

Types of Information We Collect

• Personal Details: When you contact us or sign up for our services, we may collect personal information such as your name, email address, phone number, and other contact details.
• Usage Data: We collect information about how you use our website, including IP addresses, browser types, pages visited, and time spent on our site.
• Cookies: We use cookies and similar technologies to track your interactions with our website to improve your experience and provide personalised content.

We will not assign unique identifiers to you unless necessary for our functions or activities and will not use or disclose any unique identifier assigned by another organisation unless permitted by law.

How We Use Your Information

We may use your information for the following purposes:

• To Provide and Improve Our Services: To respond to inquiries, manage requests, and enhance our website and services.
• To Communicate with You: To send updates, newsletters, or other information related to our services. You can opt out of these communications at any time.
• To Comply with Legal Obligations: To meet legal requirements or protect our rights and interests.

We will retain your personal information only as long as necessary to fulfil the purposes for which it was collected or as required by law, after which it will be securely deleted or anonymised.

How We Share Your Information

• Legal Requirements: We may disclose information if required by law.
• Service Providers: We may share information with third-party service providers who assist us in operating our website or providing services. We do not sell or rent your personal information. If such sharing occurs, you will be informed.
• Overseas Transfers: If we need to transfer your personal information to an overseas entity, we will ensure that the recipient is subject to privacy safeguards that provide comparable protection to New Zealand privacy laws.

Security of Your Information

We implement security measures to protect your information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We strive to protect your information but cannot guarantee absolute security.

Your Rights and Choices

At PPCS, we are committed to safeguarding your privacy and ensuring your rights under the Privacy Act 2020. You have the following rights:

1. Access: Request access to the personal information we hold about you and obtain a copy of this data.
2. Rectification: Request correction of any inaccurate or outdated information we hold about you.
3. Restriction of Processing: Request restriction of processing your personal information under certain circumstances.
4. Data Portability: Request your personal information in a commonly used, machine-readable format.
5. Objection: Object to the processing of your personal information if you believe your rights and freedoms outweigh our legitimate interests.
6. Erasure: Request deletion of your personal information where there is no compelling reason for us to continue processing it.

Compliance and Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

For any further questions or concerns about this Privacy Policy or our practices, please contact us at: PPCS 7 Te Apunga Place, Mt Wellington, Auckland 1060, data@proservice.co.nz, 0800 7727 43.